SHIPPING & RETURNS
We use USPS flat rate boxes. Because our products are packaged in glass, they can be quite heavy. This keeps rates reasonable (and means you can buy more stuff for the same shipping rate. Hooray!)
We currently don't ship internationally, but we are working on it! If you are overseas and would like Chuck & Sam shipped to you, please fill out the contact form with the subject line "INTERNATIONAL."
Returns & Exchanges
We accept returns of unopened and unused merchandise. We can’t accept returns once a product has been opened or used.
If your product is damaged, spoiled, or in any condition other than perfect, we’ll issue a full refund or will send you another free of charge. We ask that you send us a picture and description of the item that’s been damaged.
If you’d like to return an item, please fill out the contact form with the subject line "RETURN."